FAQ

Have a question that you don't see addressed here? Email us and we'll help you out (and maybe even add your question to the list).

All

Cash + Cheques

Event Day

Fundraising

Registration

Who do cheques get made out to?

Please make cheques payable to 'Ray of Hope' and write the name of the golfer or foursome you are supporting on the memo line.

When/where is the Ray of Hope golf tournament?

Monday, June 10th, 2019 at Conestoga Golf and Conference Centre, just a short drive from Kitchener.

Am I expected to fundraise?

Yes, each golfer is asked to raise a minimum of $300 on top of the registration fee. Our hope is that you will set a much higher goal to help us hit well above our $40,000 fundraising objective.

I'm having trouble printing my PDF receipt - it looks fine on my computer screen, but prints blank or nonsense characters.

Try this:

Save a copy of the receipt to your computer, and open it using Adobe Acrobat Reader.

Click File > Print

On the print dialogue window that pops up, click on "Advanced" in bottom left corner

In the new box that appears, click the check box next to "Print as Image"

Click OK, then click OK in the original window to print.

Who will receive a charitable tax receipt?

All donors who give $20 or more will receive a receipt.

How do I post pledges of cash and cheques?

Sign in to your personal fundraising page. Select FUNDRAISE from the top tabs and then 'Manage Cash and Cheques' from the menu on the left side. From there you'll be prompted to add each cash or cheque pledges per donor.

What do I do with the cash and cheques I collect?

Please login and post them in your personal fundraising page (see below for details) and keep them safe until tournament day where you'll present them with your pledge sheet during check-in.

Why is my username not accepted when registering?

Make sure you don't use any spaces in your name or password.

How do I login after I register?

Click the LOGIN button in top right of home page. Enter username and password and click enter.

Where do I register?

You can register online by clicking the 'Register' button top of main page.

Can I use a pledge sheet (and where do I get one?)

Yes, registered golfers will have a pledge sheet emailed to them or you can click on FORMS from main menu and download and print one at any time.

Can I fundraise online?

Yes, once you register online you can set up your personal fundraising page and email friends the link to your page where they can give securely using their credit card and be receipted within minutes.

Is there a registration fee?

Yes, a $100 non-refundable fee is charged when you register online (or on tournament day) to cover off expenses of the event according to CRA guidelines.

Don't see your question here?

Ask us! Visit the contact page to get in touch with our friendly customer-service team.

FAQ